Interactive Design

Effective delivery of your marketing content across all digital channels has never been more important. Whether your messaging is targeted for users on the web, social media or mobile devices, Acumen’s Interactive Design practice helps you better leverage these channels in innovative ways. Our goal is to help you increase revenue, improve efficiency, enforce brand consistency, and provide a better customer experience.

We offer end-to-end solutions, from strategy to technology implementations, and have specialized business, production and design skills that provide value to companies seeking a competitive edge.

Key Differentiators

Vertical market and leading-edge technology experience, which includes using the latest interactive design tools such as HTML 5, CSS 3.0 and Ajax
Flexible engagement models, including turnkey projects and assessment workshops

Digital Strategy and Advisory Services

Combining extensive global expertise with domain and technology-specific insights, we help you optimize and enhance the user experience across all online channels. Our service offerings include:

Digital strategy for innovation
Trends analysis and benchmarking
Competitive benchmarking and best practices audit
Rapid visualization workshops

Multi-channel Design and Development Services

Our design and development solutions include portal design, site refresh, and enhancement programs based on KPI-led analyses. Whether your digital channels cater to customers, prospects, or partners, we can help you with:

Channel design and refresh services
Channel extensions and responsive web design
Multi-stakeholder portal projects
Accessibility and compliance

Digital Production Services

Ready to take your digital production to the next level? Our production solutions help you offload web maintenance and support activities for better operational efficiencies, improved productivity and lower costs. Our service offerings include:

Production support for creative assets such as images and interactive banners
HTML and front-end programming support
Digital channel management support with content updates
Policy implementation for creating and reusing digital assets

Enterprise Application Design Services

User experience design plays a critical role in the success of any application, but skilled resources are hard to find. At Acumen, our experienced Interactive Design team offers user experience design both as a standalone service and as a resource to augment your existing design team. It helps clients use our skills as needed, and leverage Acumen’s repository of best practices, processes and templates.

Our unique Process-Centered Design (PCD) approach helps align the software application workflow with the business process. The PCD approach helps teams design software UIs where ease-of-use and improved productivity are priorities, including enterprise products such as PEGA, Seibel CRM, PeopleSoft and others.

Acumen Software

Acumen Software develops industry-focused software-based solutions to help organizations meet their business goals. Our unmatched combination of software and industry, process, and technology expertise helps reduce implementation time and risk.

Industries

For years, Acumen has been providing software-based solutions across a whole range of industries.

Analytics

Analytics delivering greater insight

Acumen Analytics provide an integrated environment for predictive and descriptive modeling, data mining, text analytics, forecasting, optimization, simulation, experimental design and more. From dynamic visualization to predictive modeling, model deployment and process optimization, Acumen provides a range of techniques and processes for the collection, classification, analysis and interpretation of data to reveal patterns, anomalies, key variables and relationships, leading ultimately to new insights and better answers faster.

Components of Acumen Analytics

Predictive Analytics and Data Mining – Build descriptive and predictive models and deploy results throughout the enterprise.
Data Visualization – Enhance analytic effectiveness with dynamic data visualization.
Forecasting – Analyze and predict future outcomes based on historical patterns.
Model Management and Monitoring – Streamline the process of creating, managing and deploying analytical models.
Operations Research – Leverage optimization, project scheduling and simulation techniques to identify the actions that will produce the best results.
Quality Improvement – Identify, monitor and measure quality processes over time.
Statistics – Use statistical data analysis to drive fact-based decisions.
Text Analytics – Maximize the value buried in unstructured data assets.

How Acumen Is Different

Acumen offers an integrated suite of analytics software that is unmatched in the industry, delivered to you in a single environment.

Explore and exploit corporate data for strategic business advantage.
Analyze huge quantities of data to make discoveries, solve complex problems and deploy results throughout the enterprise.
Obtain the best results and discover new insights more quickly and easily.
Move from pockets of analytic excellence to the pervasive use of evidence-based decision making.
Extend the power of Acumen to meet your evolving analytical needs.

Application Modernization & Optimization

Acumen Application Modernization and Optimization (AMO) allow organizations to quickly get more value from the most capital-intensive element of their IT investments: the application portfolio.

AMO offers 3 complementary solutions:

Application Portfolio Optimization: creates a strategy and roadmap to improve Companies application portfolio and reduce functionality overlaps, technical limitations and maintenance costs.
Application Modernization: helps companies harvest value from their existing applications over the long term—as well as helping to reduce certain costs and risks. This offering can modernize application technology while retaining much of the investment made in applications.
Performance Engineering: allows IT leaders to better manage the overall performance of their applications so they can meet or beat users’ expectations and reduce unnecessary costs due to performance issues.

AMO relies on:

Consulting services providing deep IT and Business expertise
Acumen Global Delivery Network providing delivery excellence

Cloud Service

Using an IT resource no longer depends on having the capital to own that resource, thanks to cloud computing. As competitive dynamics shift, Acumen can help your organization to map its path to the cloud.

Cloud computing is transforming the way enterprises operate business processes and make investments to deliver them. It is unleashing new ways of doing business, reducing cost structures and increasing flexibility to respond to market changes. All this adds up to competitive advantage.

Cloud computing is still an emerging field. Acumen is experienced at harnessing the potential of emerging and disruptive technologies to deliver business value – we’ve been doing it for the past three decades.

Cloud Computing Advantage

Adopting a cloud strategy can help you increase utilization of your IT infrastructure through consolidation, virtualization and beyond. You can further optimize resource utilization using Hybrid Clouds as you no longer need to overprovision your infrastructure to manage seasonal peak loads or sudden spikes in demand.
Clouds can reduce your operating costs drastically through significant automation and self-service. You can incentivize prudent resource consumption through metering and chargeback, thus allowing you to measure the true costs of IT in your organization.
Due to consolidation, cooling, power, maintenance and real-estate costs are reduced significantly. Lower lights-on costs and reduced ongoing costs due to self-service lead to an overall lower total cost of ownership.
With clouds in place, you have the option of leveraging almost infinite computing capacity using public clouds and PaaS.
Private cloud self-provisioning and public clouds significantly reduce the time for provisioning computing resources and hence significantly improve new product development and time to market.

Clouds can provide a platform for your workforce to collaborate globally on ideas. More resources and greater collaboration lead to faster time-to-market and enable you to unleash the innovation spirit in your organization – with reduced costs!

Data Center

Acumen Data Center Services offer comprehensive data center support. They help design and manage data centers across heterogeneous platforms and support these with global hosting capabilities. Our solutions optimize and consolidate the data center and its resources, leading to improved service levels and reduced cost of ownership.

Client Challenges

Inadequate IT infrastructure footprint in data centers with higher consumption of power, space and cooling
Low utilization of IT infrastructure in data centers
Long provisioning times
High operational costs
Complex IT Infrastructure management
Large expenditure on vendor-specific point products

What Acumen Provides

Acumen industry knowledge and technical expertise will help you harness the best from your IT investments, by creating a reliable and future proof “business-effective” IT infrastructure. Acumen leverages the global scale and coverage, encompasses our pool of associates and experts across countries, bringing localized knowledge to grow your business effectively. We assure quality services within time and budget.
The following offerings address today’s data center needs:

Proactive monitoring and management services
Data center consolidation, migration and automation services
Virtualization and Cloud services
Hosting services
“Green” data center services

Acumen Data Center Services address your needs with customized options and solutions to provide the following:

Agility to migrate to advancing technologies, accelerated time-to-market and greater operational efficiencies with optimization
Innovative datacenter IT Infrastructure services and transformation solutions aligned to your business objectives
Proven and robust transition and deployment methodology
Proven experience of tools deployment
Improved transparency with the tools framework
ITIL framework-based delivery approach

Business Value

Benefits with consolidation and virtualization
Streamlined incident and event-handling processes
Increased responsiveness
Scalability, flexibility and transparent solutions
Low operational costs
Total Cost of Ownership (TCO) reduction with offshore leverage

JAVA

We recognize the enterprise benefits of Java: choice, performance, efficiency and flexibility. We evaluate and build competence in emerging Java technologies, providing solutions that can make you more agile in a competitive global marketplace.

We practice our Java thought leadership in three important ways:

Innovation

Focusing on framework comparisons, proof of concepts and key Java technologies, such as our solution accelerators, to accelerate your time to market

Enablement

Building a strong Java capability by developing and leveraging partnerships, driving awareness campaigns and training you on new tools and best practices

Project Support

Constantly evaluating emerging technologies from key vendors such as IBM, Oracle and BEA, then making optimal choices that account for innovation, ROI and TCO

Our Services

Acumen’s Java services span architecture definition, lifecycle application development, business process integration and portfolio reengineering. Collaborating with our R&D team, the Java Center of Excellence offers a rich collection of solution accelerators.

Microsoft

Microsoft Center of Excellence

Acumen’s Microsoft Center of Excellence designs and implements transformational solutions based on the next generation of emerging technologies. By combining Microsoft’s cloud technologies with the full range of our services, we can apply innovative cloud-enabled solutions to your business challenges.

Our Services

Our Microsoft COE service offerings include:

Technology/transformation roadmap definition
Architecture assessment and definition
Application assessment
Technology evaluation
Application framework development
New technology consulting
Application lifecycle optimization

In addition to projects based on the Windows Azure Cloud-based operating system, we create rich Internet applications built on application frameworks such as ASP.NET MVC and Microsoft Silverlight. Our teams also offer deep expertise in:

Microsoft Office SharePoint Server (MOSS) 2010
Business Productivity Online Standards (BPOS) Suite
Application lifecycle management services on Visual Studio Team System 2010

Oracle

Acumen’s Oracle Practice was formed with a strong focus on Oracle solutions and a vision to impact the way businesses run across the globe. This focus and vision has transformed many of our clients’ businesses with high-value enterprise business solutions leveraging our expertise in Oracle Applications, Oracle tools and technologies.

Acumen's experienced consultants will help analyze your business processes, undertake gap analysis, create proof of concepts, develop customizations and implement solution design. We have significant experience in consulting, implementation, maintenance, upgrade and migration across all functions and industries. In fact, Acumen consultants have been delivering strategic technical and functional Oracle services since 1993.

But we don’t stop with the basics. Acumen is focused on advancing our clients’ ERP systems and protecting the value of the investments made in these systems to have a positive impact on their business.

Our Oracle services are driven by these commitments:

Enrich your ERP installation to fully leverage the functionality available
Remove functional gaps – automate and workflow-enable business processes
Modernize interfaces – move away from flat files
Reduce customization – adapt built-in functionality
Rationalize data – history, data quality, SST
Improve application performance and scalability
Consolidate business functions scattered across mushroomed apps
Integrate business processes across ERP applications
Improve ERP intelligence with global data warehouse and analytical reports that provide accurate management insight and enables better decision making
Extend your architecture with Oracle's Service Oriented Architecture suite of hot pluggable components
Leverage global teams to lower costs

The Acumen Difference

When you are engaged with Acumen for your Oracle project, you will benefit from proactive recommendations from our teams in areas such as:

Application / tool rationalization
Road map and technology strategy
Performance improvement solutions
TCO improvement solutions
Proof of concepts for proposed solutions

Our Offerings

Acumen’s teams are experienced in the latest releases of Oracle Applications and have successfully completed multiple implementation and upgrade projects, both out of the box and custom solutions.

Our capabilities cover the entire life cycle of Oracle applications across several vertical industries, from conceptualization (initial evaluation) to implementation to support, including:

Full implementation
Upgrade and migration
Integration and migration
Support and maintenance
Performance tuning, optimization, and audits
Assessments and feasibility analysis
Package selection
Business process reengineering

Dedicated Oracle Center of Excellence

Acumen’s Oracle Applications Centre of Excellence is focused on excellence in delivery, innovation, process improvements, knowledge management and technical competency development. Our clients have the unique opportunity of partnering with us in realizing your business and IT goals through development of prototypes and proofs of concept, accelerators and industry solutions with an objective to pilot business solution deployment through Oracle Applications and SOA based fusion middleware architecture.

Knowledge Management

Industry and technology point solution
Reusable frameworks and components
Tools and accelerators
Methodologies and templates

Solution Helpdesk

Extended teams for ongoing projects
Research on alternative solutions
Research on new product functionality
Development of accelerators and tools to accelerate implementations and upgrades

Competency Development

Extensive Application Testing
Proof of concepts

SAP

Acumen leverages its long experience in delivering value to global organizations and helps them meet their business challenges heads on. In our endeavor to help our clients drive maximum return on their SAP investments.

Acumen delivers services across the SAP spectrum including SAP consulting, SAP implementation, SAP integration and post-SAP implementation services for our customers. Acumen's SAP Support services cover the entire SAP systems spectrum — spanning from configuration set up, customization/enhancement of existing SAP functionality, and post-SAP implementation support, to Business Process Analysis (BPA)/Gap Analysis and Business Process mapping.

Our proven SAP integration capability enables seamlessly integrated solutions that increase the value of technology investments.

Acumen's SAP implementation and SAP consulting expertise includes Finance and Costing, Logistics, Manufacturing, Sales and Distribution, Plant Maintenance, and Human Resources. Within the SAP practice, Acumen teams specialize in building data warehouse, supply chain, and procurement solutions configured around SAP's New Dimension products like BW, APO, CRM and SRM.

Acumen maintains a resource pool of experienced professionals, consultants, solution designers and developers. This high caliber staff is backed by proven end-to-end project execution methodologies. Acumen's focused Delivery Center and skilled resource pool ensures scalability, while a well-established onsite-offshore execution model delivers cost effective solutions for clients.

A dedicated Electronic Data Interchange (EDI) group delivers solutions for many EDI standards including Tradecom, Edifact, and ANSI, built on popular third-party products like Gentran, Mercator, and GEAI. In addition, Acumen is proficient in developing real-time application integration frameworks around SAP using MQSI, web Methods, and TIBCO.

System Integration

One enterprise with multiple IT systems can result in confusion, inefficiency and decreased productivity. Let Acumen experience and expertise transform your enterprise into one streamlined and optimally-functional entity.

Client Challenges

Integrating multiple IT systems that cater to different functions, departments and stages in product lifecycles

What Acumen Provides

The right tools, methodologies and templates for your enterprise’s needs, combined with world-class knowledge and experience

Business Value

The ability to access real-time data and gain a consolidated view of your business
Accelerated business processes
Reduced business cycle times
Higher performance
Increased flexibility

Technology Architecture

Today’s CIOs struggle to stay ahead of changing business requirements. In an age of rapidly evolving technology platforms and standards, it is increasingly challenging to align and integrate IT systems in a way that makes them adaptable, predictable and easier to maintain while providing the foundation for organizations to integrate new and existing IT capabilities.

Acumen Technology Architecture Services provide development of a foundational technology architecture that guides custom software implementation and integration of multiple systems to maximize scalability and performance. Services include architecture assessment, review and planning and delivery. We leverage a service-oriented architecture (SOA) approach and leading integration techniques to increase the value of applications to our clients. We also offer a complete SOA transformation option as well as business process management and automation solutions.

By helping organizations design and implement IT systems in complex development and configuration environments, Acumen enables organizations to drive business value through IT, including:

More predictable and agile IT systems at lower cost through industrialized delivery
Improved quality and speed to market for new systems development
Innovative approaches to leveraging new and proven technologies, which can deliver solutions architected to enable transformational change
Increased testing effectiveness for architecture based solutions

Testing Services

Acumen’s Testing Practice uses a combination of skilled software engineering teams, proven testing tools, and unique methodologies to rapidly deploy a full spectrum of testing solutions in a variety of situations. This includes new product/application development, reengineering, enhancement, implementation, customization, and integration.

A versatile testing solutions provider, Acumen provides several key software testing types, leveraging proven software testing tools - including HP (formerly Mercury), IBM's Rational, Microfocus (formerly Compuware), Borland (formerly Segue) as well as open source tools like Selenium and Open STA - for speed, quality, and repeatability.

Acumen's testing services address the operational, tactical, and strategic requirements of organizations by providing customer specific solutions. Our teams of experts create specific testing solutions by understanding customer vision, requirements, challenges and pain points. Acumen tackles a client’s testing project using a phased approach, beginning with the testing strategy, test planning and design, and test execution.

Integration, System, Acceptance Testing: Acumen provides functional testing services and solutions ranging from system integration testing, regression testing to user acceptance testing. These testing types form the base for the testing solutions that we provide. Testing solutions are designed based on customer requirements, aided by tools and techniques, and enhanced by Acumen’s test accelerators.

Compatibility Testing: Acumen's compatibility testing service assesses the capability of the application to work identically in the different likely combinations of platforms. The service implements Acumen’s technical know-how and experience to test customer applications on the various combinations of platform components - operating systems, App Servers, Databases, Browsers, etc.

Migration Testing: As organizations migrate from one product, operation system or platform to another, it becomes utmost essential to ensure that the applications and data transit smoothly and remain intact. Acumen’s migration testing framework focuses on building such customer specific solutions. Investments are made on research to identify tools, techniques and methodologies and upgrade resource skill sets as every migration effort is unique and requires specialized skills.

Types of Migration testing offered by Acumen are:

Platform Migration - Migrating Enterprises from one platform/technology to another
Data Migration - Migrating data repository of an enterprise/application
Language Migration - Code/Technology Migration
UI Migration - Migrating the UI of an application from one source/technology to another
Architecture Migration - Migrate the architecture of the application or retire and then re-create the application

Usability Testing: The Acumen testing methodology introduces usability testing early in the lifecycle to ensure assessment from the perspective of the end user. Tests are designed by understanding the target audience and usability issues are identified right from the UI mock ups in order to avoid rework at later stages. This identifies difficulties that the end-user might face and helps our clients enhance design and build user friendly applications.